When will I get my order?
As we print only when your order is placed it takes up to 14 days.
All items are send only by courier.
Can I track my order?
Yes, we will inform you when your order is dispatched, approximate delivery date and tracking details.
How can I pay?
Payments are accepted by PayPal (you do not need PayPal account) or Bank Transfer. Contact us for details if you want to pay by Bank Transfer.
Can I add to my order after I have placed it?
Once an order is placed it cannot be added to, you will need to place a new order.

How much will shipping cost?
Delivery is free within mainland United Kingdom (except Pack of 100 assorted postcards). Any items sent by courier service to the Scottish Highlands, Islands, Northern
Ireland or the Isle of Mann, Channel Islands etc will incur a surcharge and require order through our Help Desk.

What payment options do you accept?
We accept only PayPal or bank transfer. If you need other arrangement, please contact our Help Desk. We do not accept debit or credit cards.

Can I cancel my order?
You can cancel an order that has not been printed yet. If shipped you can return it. Contact our Help Desk by emailing helpdesk@redfoxtrade.co.uk. Please visit our Terms
and Conditions for more information.
We are unable to add additional items to existing orders or substitute individual items. You will need to cancel your existing order and place a new one.

Can I order gift wraps?
We do not handle any wrapping requests.

Data protection
Red Fox Ltd is registered with the Information Commissioner in the UK in accordance with the provisions of the Data Protection Act 1998.
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